MAST 1611 - Laboratory Procedures & Phlebotomy for the Medical Office

Credit Hours: 4.00

Objectives:

1. Recognize safety regulations for chemical, biological and electrical hazards
2. Describe the information that a Safety Data Sheet (SDS) must include.
3. Demonstrate proper handling of laboratory specimens
4. Recognize laboratory safety equipment and supplies
5. Demonstrate the proper procedures for reporting and documenting a laboratory accident
6. Demonstrate the proper cleanup and proper disposal of a chemical and blood spill

Outcome 2: Upon completion of this course, students will be able to describe CLIA waived testing.

Objectives:

1. Identify CLIA waived tests associated with common diseases
2. Obtain specimens and perform:
   1. CLIA waived hematology test
   2. CLIA waived chemistry test
   3. CLIA waived urinalysis
   4. CLIA waived immunology test
   5. CLIA waived microbiology test

Outcome 3: Upon completion of this course, students will be able to instruct a patient for a procedure or diagnostic test.

Objectives:

1. Explain a Clean Catch Mid-Stream Urine collection
2. Explain a 24-hour Urine Collection Technique

Outcome 4: Upon completion of this course, students will be able to describe the venipuncture techniques including blood collection equipment, additives, and order of draw.

Objectives:

1. List the equipment and supplies needed to collect blood by venipuncture.
2. List antiseptics and disinfectants.
3. Explain the purpose of using a tourniquet for venipuncture.
4. Explain the evacuated tube system.
5. Identify the general categories of additives used in blood collection
6. List the various additives within each category
7. Describe how each additive works
8. Describe the color-coding used to identify the presence or absence of additives in blood collection tubes
9. Explain why the “Order of draw” for collecting multiple tubes is important.

Outcome 5: Upon completion of this course, students will be able to perform a venipuncture technique.

Objectives:

1. Select appropriate venipuncture site
2. Assemble proper equipment
3. Collect appropriate specimen

Outcome 6: Upon completion of this course, students will be able to perform the butterfly technique.

Objectives:

1. Select appropriate site
2. Assemble proper equipment
3. Collect appropriate specimen

Outcome 7: Upon completion of this course, students will be able to perform the capillary technique.

Objectives:

1. Select appropriate site
2. Assemble proper equipment
3. Collect appropriate specimen
4. Describe the proper procedure for collecting specimens from adults, infants, and children.

Outcome 8: Upon completion of this course, students will be able to demonstrate the proper handling and processing of laboratory blood specimens.

Objectives:

1. Process the laboratory requisitions
2. Show awareness of the patient’s concerns related to the procedure being performed.
3. Identify the patient utilizing two patient identifiers.

Outcome 9: Upon completion of this course, students will be able to demonstrate proper safety procedures.

Objectives:

1. Utilize Protective Personal Equipment (PPE), required by the Occupational Safety and Health Administration (OSHA)
2. Utilize engineered safety devices
3. State safety rules to follow when working in the laboratory or in patient care areas.
4. Discuss examples of blood-borne pathogens and describe their means of transmission in a healthcare setting
5. Identify safety techniques that can be used in responding to accidental exposure to:
   1. Blood
   2. Needle sticks
   3. Chemicals

Outcome 10: Upon completion of this course, students will be able to outline quality assurance and legal issues.

Objectives:

1. Recognize the legal implications associated with phlebotomy in the healthcare environment.
2. Describe the components of a quality assurance (QA) program
3. Differentiate quality control (QC) from QA.
4. Identify proper procedures for errors: improper technique, mislabeling, incorrect patient, and/or incorrect order of draw.
5. Report adverse reactions to blood draw such as patient injury, needle stick injuries, and/or loss of consciousness.

• Communication: The graduate can communicate effectively for the intended purpose and audience.
• Critical Thinking: The graduate can make informed decisions after analyzing information or evidence related to the issue.
• Global Literacy: The graduate can analyze human behavior or experiences through cultural, social, political, or economic perspectives.
• Information Literacy: The graduate can responsibly use information gathered from a variety of formats in order to complete a task.
• Quantitative Reasoning: The graduate can apply quantitative methods or evidence to solve problems or make judgments.
• Scientific Literacy: The graduate can produce or interpret scientific information presented in a variety of formats.

1. Laboratory safety procedures
2. CLIA waived testing:
   1. Urinalysis
   2. Hematology
   3. Chemistry
   4. Immunology
3. Instruct a patient for a procedure
4. Blood collection equipment, additives, and order of draw.
5. Venipuncture technique
6. Butterfly technique
7. Capillary technique
8. Proper handling and processing of laboratory specimens
9. Safety Procedures
10. Quality assurance, quality control and legal issues