MKTG 1810 - Customer Service

Credit Hours: 3.00

Prerequisites: MKTG 1010

How employees treat customers can make or break a business. This course will identify and develop the customer service skills crucial to success in today’s workplace. Students will analyze their customer service skills and use real-world examples to create a plan to become better service providers.

Contact Hours: 3
Billable Contact Hours: 3

Search for Sections