Jan 28, 2025  
College Catalog 2019-2020 
    
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College Catalog 2019-2020 [ARCHIVED CATALOG]

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MAST 1202 - Communication & Administrative Business Practices in the Medical Office

Credit Hours: 3.00
Prerequisites: HHSC 1700 , HHSC 1740  and WHES 2072  all with grade C or better

Corequisites: MAST 1201  and MAST 1203  

(formerly MAST 1200 and MAST 1220)

This course focuses on fundamental skills needed to effectively communicate with patients, families, clients, providers, and supervisory personnel. Topics include verbal and non-verbal communication, barriers to communication, coping mechanisms, behavioral theorists, diversity, and coaching patients based on their health care needs as well as the administrative skills needed to create, store, and maintain medical records and scheduling, including electronic medical records.

Contact Hours: 3

Center Campus

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