Hospitality Management

Program Options
Credential	Title	Credit Hours Required	Notes
Associate of Business Administration	Hospitality Management	63	Designed for transferring into a Bachelor of Business Administration program or entry into the field of Hospitality Management.

Contact Information
Contact Title	Name	Phone	E-mail	Location
Professor	Tanya Balcom	586.286.4830	balcomt@macomb.edu	Center Campus

Program Description:

The Hospitality Management program prepares students for entry‑level positions in hospitality management as well as enhancing the skills of individuals currently employed in lodging, gaming, entertainment venues, and restaurants. The program provides specialized knowledge in the various management techniques and skills as they are practiced in the hospitality industry.

Program Outcomes:

Upon completion of this program, the student will be able to:

1. Apply interpersonal skills with internal and external guests of the hospitality industry.

2. Differentiate between the characteristics of the hospitality industry which relates to the execution of the business.

3. Apply the principles of Front Office Operations in the lodging industry.

4. Create, plan and organize an event within budget.

5. Develop a marketing plan for a hospitality organization.

6. Explain the concept of revenue management in food and beverage operations.

7. Execute the management skills necessary within a supervisory role in the hospitality industry.

Career Opportunities:

Hospitality Management-Associate of Business Administration: Job titles such as Food and Beverage Manager, Concierge, Hotel/Motel/Resort Desk Clerks, Lodging Managers, Event Planners, Restaurant Managers, and Event Coordinators are attainable upon completion of this course of study. To learn more from a career specialist, visit the Office of Career Services at either campus or explore online at www.onetonline.org.

Transfer Pathways:

Students intending to transfer and complete a bachelor’s degree need to make early decisions concerning an academic major and a transfer destination. Statistics show that students who make these decisions early are more likely to persist to graduation than their undecided counterparts. Students planning to transfer credits earned at Macomb are strongly urged to see a counselor or academic advisor as early as possible in their college careers.

Programs

Associate of Business Administration