CSFT-8098 IT Skills Bootcamp

Immerse yourself in a comprehensive curriculum designed to master the fundamentals of computer hardware, software, and troubleshooting. Delve into the intricacies of operating systems, hardware components, and connectivity technologies, all while aligning with CompTIA A+ exam objectives. Guided by experienced instructors, engage in hands-on labs and real-world simulations to develop practical skills in PC assembly, maintenance, and problem-solving. The class prepares the student to take the CompTIA A+ certification exam by utilizing practice tests and strategic tips. Students should expect 4-8 hours of course work outside of class time. Students will take the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams on the last day of class.

Contact Hours: 96

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Learning Outcomes

Hardware Fundamentals: Explore computer components, peripherals, and hardware interfaces, mastering their roles and interactions.
Operating Systems: Learn about various operating systems, their installation, configuration, and management, including Windows, Linux, and macOS.
PC Assembly and Configuration: Develop skills in building, upgrading, and troubleshooting computer systems, ensuring optimal performance.
Networking Basics: Understand networking concepts, protocols, and configurations, enabling effective communication and connectivity.
Laptop and Mobile Devices: Study laptop components, mobile device configurations, and troubleshooting techniques.
Hardware and Network Troubleshooting: Acquire expertise in diagnosing and resolving hardware and software-related issues.
Virtualization and Cloud Computing: Explore virtualization technologies and cloud services, understanding their role in modern IT environments.
Security Practices: Learn about security measures, data protection, encryption, and best practices for safeguarding systems.
Software Troubleshooting: Master diagnosing and solving software-related problems, ensuring smooth application functionality.
Operational Procedures: Gain insight into professional and ethical conduct, communication, safety practices, and documentation.
Customer Service: Develop effective customer interaction skills, crucial for IT professionals assisting end-users.
Printers and Peripherals: Understand printer technologies, maintenance, and configurations, along with peripheral device management.

Topics

Computer Hardware Components
Motherboard Components and Form Factors
CPU Types and Characteristics
RAM and Storage Technologies
Power Supplies and Cooling Systems
Hard Drive and SSD Installation and Configuration
Peripheral Devices and Connectors
Display Technologies and Troubleshooting
Printer Types and Maintenance
Mobile Device Hardware and Operating Systems
Windows OS Installation and Configuration
Linux and macOS Fundamentals
Software Installation and Management
Troubleshooting Common Software Issues
Network Concepts and Protocols
TCP/IP Fundamentals and IP Addressing
Wireless Networking and Security
Basic Network Troubleshooting
Data Backup and Recovery Methods
Security Best Practices and Threat Mitigation

Activities/Resources
A wide variety of best-of-breed synchronous and asynchronous learning materials are provided, including guided hands-on labs, live demonstration, fact sheets, video lectures, live discussions, and exam preparation tips and tricks to help you pass the exam.
Evaluation
Students will evaluate this course by completing the Student Evaluation of Class form distributed electronically at the end of the course.

Successful Completion
The instructor will evaluate the student’s skills learned using attendance, participation, feedback, testing where appropriate, and projects completed.

80 % attendance is required; 100% attendance is recommended, as no special arrangements will be made for missing class.

80% = 77 hours.

Upon successful completion, this course will appear on the student’s Macomb Community College non-credit transcript.

Textbook
All required materials will be supplied.

Workforce & Continuing Education - Macomb Community College, 14500 E 12 Mile Road, Warren, MI 48088