Jul 22, 2024  
College Catalog 2023-2024 
College Catalog 2023-2024 [ARCHIVED CATALOG]

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HITT 2202 - Organizational Performance for Health Information Management Professionals

Credit Hours: 3.00

Prerequisites: Admission into the Health Information Technology Program; HITT 2105 HITT 2108 , and HITT 2109  all with grade C or better

Corequisites: HITT 2203 , HITT 2204 , and HITT 2208  

This course is an introduction to quality assessment and improvement techniques. Students will learn about data collection tools, data analysis, reporting methods, quality assessment plans, team development, utilization and resource management, case management, risk management, clinical and critical pathways, project management, and accreditation standards governing a variety of health care organizations. The instruction will cover the organizational structure of the medical staff and its composite members and will provide an overview of a Joint Commission on Accreditation of Health Care Organizations survey schedule. Other issues that may be addressed include practitioner credentialing, information management plans and how they interface with quality assessment efforts, standard performance measures, and practice guidelines.

Billable Contact Hours: 3

When Offered: Winter semester only

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Michigan Transfer Network (MiTransfer) - Utilize this website to easily search how your credits transfer to colleges and universities.
Outcome 1: Upon completion of this course, students will be able to compare healthcare information requirements and standards.


  1. Conduct analysis to ensure documentation in the health record supports the diagnosis and reflects the patients progress, clinical findings, and discharge status.
  2. Monitor and apply organization‐wide health record documentation guidelines.
  3. Apply policies and procedures to ensure organizational compliance with regulations and standards.
  4. Report compliance findings according to organizational policy.
  5. Maintain the accuracy and completeness of the patient record as defined by organizational policy and external regulations and standards.
  6. Assist in preparing the organization for accreditation, licensing and/or certification surveys.

Outcome 2: Upon completion of this course, students will be able to prepare healthcare statistics and research.


  1. Apply Institutional Review Board (IRB) processes and policies.
  2. Use specialized databases to meet specific organization needs such as medical research and disease registries.

Outcome 3: Upon completion of this course, students will be able to illustrate quality management and performance improvement techniques.


  1. Collect, organize, and present data for quality management, utilization management, risk management, and other related studies.
  2. Abstract and report data for facility‐wide quality management and performance improvement programs.
  3. Analyze clinical data to identify trends that demonstrate quality, safety, and effectiveness of healthcare.

Outcome 4: Upon completion of this course, students will be able to utilize information and communication technologies.


  1. Use technology, including hardware and software, to ensure data collection, storage, analysis, and reporting of information.
  2. Use common so ware applications such as spreadsheets, databases, word processing, graphics, presentation, e‐mail, and so on in the execution of work processes.
  3. Use quality improvement tools and techniques to monitor, report, and improve processes.

  • Communication: The graduate can communicate effectively for the intended purpose and audience.
  • Critical Thinking: The graduate can make informed decisions after analyzing information or evidence related to the issue.
  • Global Literacy: The graduate can analyze human behavior or experiences through cultural, social, political, or economic perspectives.
  • Information Literacy: The graduate can responsibly use information gathered from a variety of formats in order to complete a task.
  • Quantitative Reasoning: The graduate can apply quantitative methods or evidence to solve problems or make judgments.
  • Scientific Literacy: The graduate can produce or interpret scientific information presented in a variety of formats.
CDO marked YES apply to this course:
Communication: YES
Critical Thinking: YES
Global Literacy: YES
Information Literacy: YES
Quantitative Reasoning: YES
Scientific Literacy: YES


  1. Introduction to Course
  2. Defining a Performance Model
  3. Identifying Improvement Opportunities based on Performance Management
  4. Using Teamwork in Performance Improvement
  5. Aggregating and Analyzing Performance Data
  6. Communicating Performance Improvement
  7. Measuring Customer Satisfaction
  8. Refining the Continuum of Care
  9. Preventing and Controlling Infectious Disease
  10. Decreasing Risk Exposure
  11. Improving the Provisions of Care, Treatment, and Services
  12. Building a Safe Medications Management System
  13. Improving the Care Environment and Life Safety
  14. Developing Staff and Human Resources
  15. Navigating the Accreditation, Certification, or Licensure Process
  16. Managing the Human Side of Change

Primary Faculty
Dunsmore, Kristin
Secondary Faculty

Associate Dean
Primeau, Paula
Mirijanian, Narine

Primary Syllabus - Macomb Community College, 14500 E 12 Mile Road, Warren, MI 48088

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