Oct 03, 2024  
College Catalog 2018-2019 
    
College Catalog 2018-2019 [ARCHIVED CATALOG]

Add to Favorites (opens a new window)

MKTG 1810 - Customer Service

3.00 Credit Hours
Prerequisites: MKTG 1010  

How employees treat customers can make or break a business.  This course will identify and develop the customer service skills crucial to success in today’s workplace.  Students will analyze their customer service skills and use real-world examples to create a plan to become better service providers.

(3 contact hrs)

Click here for class offerings.



Add to Favorites (opens a new window)