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Dec 03, 2024
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MKTG 1810 - Customer Service3.00 Credit Hours Prerequisites: MKTG 1010
How employees treat customers can make or break a business. This course will identify and develop the customer service skills crucial to success in today’s workplace. Students will analyze their customer service skills and use real-world examples to create a plan to become better service providers.
(3 contact hrs)
Click here for class offerings.
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