MAST 1200 - Effective Communication for the Medical Office

1.50 Credit Hours

Prerequisites: None

This course focuses on fundamental skills needed to effectively communicate with patients, families, clients, providers, and supervisory personnel. Topics include verbal and non‑verbal communication, barriers to communication, coping mechanisms, behavioral theorists, diversity, and coaching patients based on their health care needs.

(1.5 contact hrs)

Center Campus.

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